Terms of Service
Effective Date: March 27, 2025
These Terms of Service ("Terms") govern your access to and use of the website, platform, and services provided by
Pacefactory Inc. ("Pacefactory", "we", "our", or "us"). By using our website or engaging with our services, you agree to be bound by these Terms.
If you do not agree to these Terms, do not use our website or services.
1. Who We Are
Pacefactory Inc. provides AI-powered video analytics technology designed to help manufacturers monitor, optimize, and improve operations using real-time video data.
Business Address:
Pacefactory Inc.
481 North Service Rd W A15
Oakville, ON L6M 2V6
Canada
Contact Email: info@pacefactory.com
2. Eligibility
Our services are intended for use by businesses and organizations. By using our services, you confirm that you are authorized to act on behalf of a business or legal entity and have the authority to bind that entity to these Terms.
3. Use of Services
You agree to use our website and services only for lawful business purposes and in accordance with these Terms. You will not:
- Access or use our systems in a way that could damage, disable, or impair them
- Attempt to reverse engineer, decompile, or extract source code from any part of our software or platform
- Use our services to engage in illegal, fraudulent, or harmful behavior
4. User Accounts (If Applicable)
If you create an account with us:
- You are responsible for safeguarding your login credentials
- You must provide accurate and up-to-date information
- You are responsible for all activity under your account
5. Intellectual Property
All content, software, and materials provided by Pacefactory are the intellectual property of Pacefactory Inc. or our licensors. This includes:
- Platform software and interfaces
- Website content, logos, and branding
- Analytics, reports, and proprietary technology
You may not copy, modify, distribute, or create derivative works from our materials without our written consent.
6. Confidentiality
Both parties agree to maintain the confidentiality of non-public business, technical, and financial information disclosed in connection with our services. This obligation remains in effect even after the termination of any business relationship.
7. Payment Terms
If your use of Pacefactory's services is subject to fees:
- All fees are outlined in a separate agreement or order form
- Payments are due according to agreed-upon terms
- Late payments may result in suspension of services
8. Disclaimers
We provide our services "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of Liability
To the maximum extent permitted by law, Pacefactory Inc. will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services, including loss of data, business interruption, or loss of profits.
Our total liability for any claims arising under these Terms will not exceed the amount paid by you for the services in the twelve (12) months prior to the event giving rise to the claim.
10. Termination
We may suspend or terminate your access to our services at any time if you violate these Terms or any other agreement in place. You may terminate your use of our services by providing written notice, subject to the terms of any service agreement.
11. Governing Law
These Terms are governed by the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. Any disputes will be resolved in the courts of Ontario.
12. Changes to These Terms
We may update these Terms from time to time. The updated Terms will be posted on our website with the revised "Effective Date". Continued use of our services after changes indicates your acceptance.
13. Contact Us
If you have any questions about these Terms, please contact us at:
Email: info@pacefactory.com
Address: 481 North Service Rd W A15, Oakville, ON L6M 2V6, Canada